Privacy Policy

The Owner informs you about its Privacy Policy regarding the treatment and protection of personal data of users and customers that may be collected during navigation , when purchasing a product or contracting a service through the Website: www.pilotsrentacar.com

In this regard, the Owner complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (GDPR).

Use of the Website implies acceptance of this Privacy Policy así como las condiciones incluidas en el  Aviso Legal.

Identity of the Responsible Party

• Responsible Party:  Pilotsrentacar.com.
• Addres:  Paséo Colón, San José - Costa Rica.
• E-mail:  info@pilotsrentacar.com
• Telephone:  +506 83010303
• Web Site:  www.pilotsrentacar.com

Principles applied in data processing

When processing your personal data, the Data Controller will apply the following principles that comply with the requirements of the new European data protection regulation (GDPR):

• Principle of legality, loyalty and transparency: The Owner will always require consent for the processing of personal data, which may be for one or several specific purposes about which the Owner will inform the User in advance with absolute transparency.
• Data minimization principle: The Owner will request only the data strictly necessary for the purpose or purposes for which it is requested.
• Principle of limitation of the conservation period: The Owner will keep the personal data collected for the time strictly necessary for the purpose or purposes of the processing. The Owner will inform the User of the corresponding conservation period according to the purpose.
  In the case of subscriptions, the Owner will periodically review the lists and delete those records that have been inactive for a considerable time.
• Principle of integrity and confidentiality: The personal data collected will be treated in such a way that its security, confidentiality and integrity are guaranteed.
  The Owner takes the necessary precautions to prevent unauthorized access or misuse of its users' data by third parties.

Obtaining personal data

You do not need to provide any personal data to browse the website.

The cases in which you do provide your personal data are the following:

• By contacting us through the contact forms or sending an email.
• When making a comment on an article or page.
• When purchasing a product or contracting a service.

Rights

The Owner informs you that regarding your personal data you have the right to:

• Request access to stored data.
• Request rectification or deletion.
• Request limitation of your processing.
• Oppose treatment.

You cannot exercise the right to data portability.

The exercise of these rights is personal and therefore must be exercised directly by the interested party, requesting it directly from the Owner, which means that any client, subscriber or collaborator who has provided their data at any time, can contact the Owner and request information about the data stored and how it was obtained, request rectification of the same, request the portability of their personal data, oppose the processing, limit its use or request the deletion of said data in the Owner's files.

To exercise your rights you must send your request along with a photocopy of your National Identity Document or equivalent to  the email address: info@pilotsrentacar.com

The exercise of these rights does not include any data that the Owner is obliged to retain for administrative, legal or security purposes.

You have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if you consider that the processing of personal data concerning you infringes the Regulation.

Purpose of processing personal data

When you connect to the Website to send an email to the Owner, write a comment on an article or a page, subscribe to its newsletter or purchase a product or service you are providing personal information for which the Owner is responsible. This information may include personal data such as your IP address, name and surname, physical address, email address, telephone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by — Hostinger — only as described on pages:

• Legal Notice
• Privacy Policy

The personal data and the purpose of processing by the Owner is different depending on the information capture system:

• Contact forms: The Owner requests personal data which may include: name and surname, email address, telephone number and website address in order to respond to Users' queries., provide information and demonstrations of the Owner's products and services, including quotes.
  For example, the Owner uses this data to respond to messages, questions, complaints, comments or concerns that Users may have regarding the information included on the Website, the products and services provided through the Website, the processing of personal data, questions regarding the legal texts included on the Website, as well as any other query that the User may have and that is not subject to the conditions of the Website or the contracting conditions.
• Comment forms: The Owner requests personal data which may include: name and surname, email address, and website address in order to respond to User comments.
• Forms for contracting products or services: The Owner requests personal data which may include: name and surname, identity document (tax identification number, foreign identification number, passport or residence permit), email address, postal address, telephone number and payment information (payment methods or bank details) for the purpose of maintaining a business relationship with the User, sending orders, providing the contracted services and for billing and collecting payment for the contracted products or services.

There are other purposes for which the Owner processes personal data:

• To ensure compliance with the conditions set out in the Legal Notice page and applicable law. This may include developing tools and algorithms to help the Website ensure the confidentiality of the personal data it collects.
• To support and improve the services offered by this Website.

• To manage social networks. The Owner has a presence on social networks. If you become a follower on the Owner's social networks, the processing of personal data will be governed by this section, as well as by the conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and that you have previously accepted.
  You can consult the privacy policies of the main social networks at these links:

  • Facebook
  • Twitter
  • Linkedin
  • YouTube
  • Instagram

  The Owner will process your personal data for the purpose of correctly managing your presence on the social network, informing you of its activities, products or services, as well as for any other purpose permitted by the regulations of the social networks.

  Under no circumstances will the Owner use the profiles of followers on social networks to send advertising on an individual basis.

Security of personal data

To protect your personal data, the Owner takes all reasonable precautions and follows industry best practices to prevent its loss, misuse, unauthorized access, disclosure, alteration or destruction.

The website is hosted on: Hostinger. Data security is guaranteed, as they take all necessary security measures to ensure this. You can consult their privacy policy for more information.

The Owner informs the User that his/her personal data will not be transferred to third-party organisations, except when such transfer of data is covered by a legal obligation or when the provision of a service implies the need for a contractual relationship with a data processor. In the latter case, the transfer of data to the third party will only be carried out when the Owner has the express consent of the User.

However, in some cases collaborations with other professionals may be carried out. In these cases, the User's consent will be required, informing them of the identity of the collaborator and the purpose of the collaboration. This will always be carried out with the strictest security standards.

Content from other websites

Pages on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking code, and monitor your interaction using this code.

Cookie Policy

For this website to function properly it needs to use cookies, which is information that is stored in your web browser.

Legitimation for data processing

The legal basis for the processing of your data is:

• The consent of the interested party.
• Execution of the contract or the application of pre-contractual measures with the interested party, in order to provide a product or service purchased from the Owner.
• To comply with legal obligations.

Categories of personal data

The categories of personal data that the Owner processes are::

• Identification data.
• No specially protected categories of data are processed.

Retention of personal data

The personal data provided to the Owner will be kept until you request its deletion.

You can find out how Google handles privacy in relation to the use of cookies and other information on the Google Privacy Policy page: https://policies.google.com/privacy?hl=es

You can also see a list of the types of cookies used by Google and its partners and all the information regarding their use of advertising cookies at:

• Types of cookies used by Google
• How Google uses cookies in advertising.

Web Browsing

When browsing the Website, non-identifying data may be collected, which may include the IP address, geolocation, a record of how the services and sites are used, browsing habits and other data that cannot be used to identify you.

The Website uses the following third-party analytics services::

• Google Analytics.
• Google AdSense.

The Owner uses the information obtained to obtain statistical data, analyze trends, manage the site, study navigation patterns and to collect demographic information.

The Owner is not responsible for the processing of personal data carried out by the websites that may be accessed through the various links contained on the Website.

Accuracy and truthfulness of personal data

You undertake that the data provided to the Owner are correct, complete, accurate and current, as well as to keep them duly updated.

As a User of the Website, you are solely responsible for the truthfulness and accuracy of the data sent to the Website, exonerating the Owner of any liability in this regard.

Acceptance and consent

As a User of the Website, you declare that you have been informed of the conditions regarding the protection of personal data, and that you accept and consent to the processing of such data by the Owner in the manner and for the purposes indicated in this Privacy Policy.

To contact the Owner, subscribe to a newsletter or make comments on this Website you must accept this Privacy Policy.

Changes to the Privacy Policy

The Owner reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence, as well as to industry practices.

These policies will be valid until they are modified by other duly published policies.